A lesser-known approach has emerged for recovering unused Amazon eGift card balances that were gifted but never redeemed. This method involves reaching out to Amazon’s customer support and providing key details about the original gift—an increasingly discussed workaround for accessing forgotten or lost funds.
How the Process Works:
If you received an Amazon eGift card by email but never redeemed it—or if you’ve misplaced the code or lost access to the original email—you may still be able to reclaim the balance. Here’s what to do:
• Go to Amazon’s official customer support page (link) and initiate a chat with a support agent.
• Clearly explain that you were gifted an eGift card but are unsure if it was ever redeemed or that you’ve lost the email or code.
• Share any information you have, such as:
• The sender’s name or email address
• The approximate date the card was sent
• Your email address (the recipient)
• The estimated amount of the gift card
Many users report that Amazon agents can often trace the card’s status. If the card is still unclaimed, support may be able to reissue a new claim code, apply the balance directly to your account, or confirm its redeemability.
Some have even succeeded in reclaiming cards sent to an old or alternate email address, provided the card was never redeemed by the original recipient.
“I told support my grandmother emailed me a $50 card last year that I never used. The agent checked the details and credited the amount to my account on the spot.”
Important Considerations:
• Amazon tracks all gift card activity, so this method is only effective if the card truly hasn’t been redeemed yet.
• Attempting to claim cards not intended for you can result in account suspension or worse.
This technique highlights how Amazon’s support infrastructure can help recover legitimately gifted, unused balances. If you have a genuine, unredeemed eGift card, it’s worth trying this method—you could recover funds that might otherwise remain lost.
